Privacy Policy

What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs)
  • To improve our website(we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support your needs)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
  • The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
  • If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information
We use cookies to understand and save your preferences for future visits, to keep track of advertisements and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

2A Ralph Street
Alexandria NSW 2015
Phone: 02 9317 3250
Fax: 9317 3288

What Sets Us Apart


When it comes to delivery, our fleet of vehicles is owned and operated by us, no contracted services. We have complete control over our distribution. Our trucks are fitted with a GPS tracking device which is monitored from our Alexandria plant. At any point in time the exact location of your linen is known to us. In cases where delivery is a matter of extreme urgency, we have the quick responsiveness to redirect our resources where they are needed most … and the best thing is no additional charges are placed on our customers! This is a service we are happy to provide.


We have our finger on the pulse at all times from touch screen work tracking to a complete integrated workflow software solution. With our impressive washing capacity our internal systems significantly reduce error and keep production running smoothly at all times.


An upgrade has established us as one of Australia’s most automated commercial laundries. With less human contact on your linen the risk of microbial cross contamination is radically minimised. Our fully automated clean rail ironing system (the first in NSW) is operated with state of the art controls. Each clip is installed with individual RFID chips so that linen is identified individually and ironed at the right temperature, speed and pressure. Our ironer is fitted with infra-red scanners – each and every piece of linen is scanned for stains and tears and sorted according to its condition.